Tallo Information Centre is a community centre on South Acton Estate in Ealing Borough which gives advice and information to asylum seekers and refugees mainly Somali community in West London. We are committed to bridge the gap from bottom and top level approaches and support active partnerships with Ealing Community & Voluntary Services, Ealing Community Network, Southall Community Alliance, Acton Community Forum, Ealing Racial Equality Council, Ealing Advice Forum, London Borough of Ealing, Police, Ealing Primary Care Trust, Ealing Homes, Connexions, Social Services, Ealing Supplementary Schools Forum, Schools, West London Path Finder and other voluntary and community organisation. Tallo is also aiming to widen its overseas working relationship to promote cooperation, coordinate and facilitate of services in Somalia with the support and partnership work of Somali NGO’S, UN Agencies,local businesses, individuals and other bodies.

Tallo Information Centre aims to provide a free and high quality advice and information service that meets the needs of refugees & asylum seekers particularly Somali community in the West London. To empower and develop the capacity of the Somali community in order they are able to identify and meet their needs in holistic fashion and participate fully in society. Tallo Information Centre will provide fully accessible, impartial, confidential free community advice and information service in highly standard to all Somali residents within the London Borough of Ealing.

The services we provide are based on values that we regard as fundamental. These are:

* Equality of Access
* Confidentiality
* Free Service to All
* Empathy and Non Judgmental Approach with Clients
* User Involvement (either Somali adults/youth) in Planning our Services
* Open Complaints Process